Frequently Asked Questions

Everything you might be wondering about your child's nightly story.

What is Goodnightly?

Goodnightly is a personalized bedtime story service. Every evening, a brand-new little story starring your child — their name, their favorite things, even their pet — arrives in your inbox, ready to read at bedtime.

How does it work?

You tell us a little about your child (their first name, age, and a few things they love). Each night, we create a fresh story with them as the hero and email it to you at the time you choose. No app, no screens — just a cozy story to wind down to.

What ages is it for?

It's written for little ones roughly 2 to 9. You pick an age range at signup, and we match the length and reading level — shorter and simpler for toddlers, a bit richer for the bigger kids.

Are the stories safe and age-appropriate?

Yes — this matters to us as much as it does to you. Every story is gentle, positive, and free of anything scary, violent, or inappropriate, and each one is automatically reviewed before it's ever sent. Bedtime should feel calm and cozy.

How are the stories created?

Each story is created uniquely for your child using advanced AI, guided by careful rules that keep it warm, wholesome, and age-appropriate, then automatically checked before it reaches you. That's how every child gets their own one-of-a-kind story, fresh every single night.

What's the coloring page?

On our coloring plan, each story comes with a printable black-and-white coloring page based on a scene from that night's story — a sweet, screen-free activity for the next day.

Do I need an app? Do my kids need a screen?

Nope. Stories arrive by email and you read them aloud together. Goodnightly is completely screen-free by design.

When does the story arrive? Can I choose the time?

You choose your preferred time — say, 7:00 PM — and your story arrives in your own timezone each evening, right around bedtime.

How much does it cost?

Nightly (story only) is $7/month, and Nightly + Coloring Page is $9/month. Discounted annual plans are available, and you can cancel anytime.

Can I set it up for more than one child?

Absolutely — each child gets their very own personalized story. Just reach out and we'll help you add another little one.

Can grandparents sign up, or give it as a gift?

Of course! Plenty of grandparents sign up for their grandkids. The stories come to your inbox, so you can read them together or forward them on to mom and dad.

Can I change my child's details or interests?

Anytime — sign in to your account and update their name, age, interests, favorite pet, or the "anything special this week?" note yourself. Your changes take effect on the very next story. (Founding families can do this too.)

How do I get the best stories for my child?

Keep their profile fresh! Sign in anytime and update their interests, favorite pet, and the "anything special this week?" note. The more current the details, the more personal and surprising each night's story gets — kids' obsessions change fast, and a quick update keeps the magic feeling brand new.

Do you offer holiday or birthday stories, like a story from Santa?

It's on our list, and we're excited about it! For now, you can use the "anything going on this week?" note at signup to have a story gently reflect a birthday or a holiday, and dedicated special-occasion stories are coming soon.

How do I cancel?

Anytime — sign in to your account and click Manage subscription. Update your plan, change your card, or cancel in a couple of taps, no email needed. Founding families (free): just reply to any story email and we'll take care of it.

Is my information private?

Yes. We only collect what's needed to personalize your child's stories, we never sell your information, and you can read exactly how we handle it in our Privacy Policy.

I didn't see my story — where is it?

The first email arrives almost instantly, so if you don't see it, check your Promotions or Spam folder and drag it into your main inbox — that helps future stories land in the right place. Still stuck? Email us at support@getgoodnightly.com and we'll sort it out.

How do I share feedback or leave a review?

We'd love that! Just reply to any story email, or write to us at support@getgoodnightly.com. Your honest thoughts genuinely shape what we build next.